Perceived Organisational Culture and Stress among BPO Employees

Authors

  • Editor AJMS

Keywords:

Organisational culture, stress, BPO, Gender

Abstract

In this difficult economy it is harder than ever to cope with challenges on the job. Both the stress we take with us when we go to work and the stress that awaits us on the job are on the raise. Employees, managers and workers all feel the added pressure. While some stress in normal part of life is good, excessive stress reduces physical, mental and emotional health thus interferes with the employee productivity. Hence it is important to find ways to keep it under control. The research paper aims at understanding gender differences in experiencing the occupational stress in the BPO sector. It is found to be more prevailing in the organizational setting that is found to be moderated by the prevailing organizational culture. The sample of the study consisted of 59 (male-37 female-22) employees from two different organizations. Findings of the study show that both male and female employees do not differ with respect to perceived organizational culture and the perceived stress level, both the organisations do not differ with respect to perceived organizational culture and the perceived stress level.

Downloads

Published

2021-01-14

Issue

Section

Articles