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ABSTRACT
“The Study of Conflict Management” in Universal Biocon Pvt. Ltd.
Mr.Sachin Wadekar,
ABSTRACT
The practice of recognizing and dealing with disputes in a rational, balanced and effective way. Conflict management implemented within a business environment usually involves effective communication, problem resolving abilities and good negotiating skills to restore the focus to the company's overall goals. “Conflict management is the practice of identifying and handling conflict in a sensible, fair and efficient manner.” Contlict frequently arises in the workplace. Goal incompatibility between groups or individuals, differentiation, task interdependence, scarce resources, ambiguity, and communication problems can all lead to a situation that promotes conflict. There are a number of conflict management styles that can be used to effectively resolve such conflicts: competing, collaborating, compromising, avoiding, and accommodating. However, although each individual has his/her own preferred conflict management style, not every style is optimally effective in every conflict situation. To maximize the effectiveness of conflict management efforts, management and parties to the conflict need to be aware of their shortand long-term goals and strategies for both the task and the people involved, their personal involvement and emotions in the conflict, their personal conflict management style, and which styles work best in which situations. Keywords- Conflict Management, Workplace Stability, Conflict Management Style.
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