Hana Mohammed Kaidama

ABSTRACT

The main aim of this research is the Total Quality Management practices in Technical Education and Vocational Training Institutions in Yemen overall from the viewpoint of heads of departments. Moreover, know the effect of variables (gender, experience, degree of scientific and governorate) in the responses of heads of departments. This research used a survey (questionnaire) to collecting the data. The suitable sample size for the total population of heads of departments in Technical Education and Vocational Training Institutions in Yemen was (60). Data analyzed by statistical method of analysis used SPPS 17 and the researcher used the statistical tools such as: frequencies, standard deviation, the arithmetic average and percentage, T-tests for independent samples, One Way ANOVA. The results indicates that, the degree of application of Total Quality Management standards in technical education and vocational training institutions in Yemen, as seen by perspective of heads of departments in all areas, it has come at an average of (2.39) and with the percentage of (47.8%). This indicates that the application of Total Quality Management standards in technical education and vocational training institutions in Yemen is low. There are no statistically significant differences at the level of significance (a < 0.05) in the areas of application of total quality management standards in technical education and vocational training institutions in Yemen attributed to the variables of gender, degree of scientific, experience and governorate as seen by heads of departments in the axes of quality administration standards, the quality of teachers, the quality of the curriculum, the quality of the students and infrastructure. This study concludes that, lack interest the Ministry of Technical Education and Vocational Training in Yemen for adopting a mode of the Total Quality Management and help in dissemination of both the culture of the total management in Technical Education and Vocational Training institutes by distributing periodicals, continuing a follow for the works, improving managing process and updating it in order to achieve the goals and improve the administrative process and developed to achieve the goals in shorter ways and in lower costs. Keywords: Total Quality Management, Technical Education and Vocational Training Institutions, Heads of Departments, Yemen.